Alicia Keys: 'I Really Appreciate' How Oprah Winfrey Connects With...

Alicia Keys: 'I Really Appreciate' How Oprah Winfrey Connects With Everybody

Alicia Keys and Access’ Shaun Robinson can’t stop giggling over Tom Hanks’ mistaken identity backstage at the taping of the farewell special for “The Oprah Winfrey Show.” Also, Alicia reminisces about the first time she was on the show.