Closed Caption is pleased to offer closed captioning on our previously broadcast programs made available online. Videos with closed captioning will have a "CC" icon in the player controls. Just tap to enable or disable.

To report an issue or concern regarding closed captioning on, please contact us at

Please detail your issue or concern by providing the following information:

  • Name of the program
  • URL of video in question
  • Description of the issue (e.g., missing captions on a particular episode, captions cut off, timing is off)
  • Approximate time and date that the issue occurred
  • Your name and contact information including mailing address, email and phone number

Written complaints concerning captioning on made available online or through mobile apps may be sent to:

Margaret Tobey
Vice President Regulatory Affairs
300 New Jersey Ave. NW
Washington, DC, 20001-2030

Phone: 202-524-6401
Fax: 202-524-6411